Shower Tray Packaging Inspection: Record Damage Before Installation
Short answer: inspect and photograph the package, corners, tray surface, underside, waste accessories and labels before the tray enters the installation sequence. A signed delivery note alone does not show whether damage occurred in transit, storage or handling.
Create a simple receiving record that follows the tray until handover.
| Check | Record | Escalate when |
|---|---|---|
| Outer package | Carton, plywood, straps and impact marks | Wet, crushed, punctured or re-taped |
| Corners and edges | Photos before unpacking and after | Chip, crack, deformation or exposed edge |
| Walking surface | Dry, neutral-light close-ups | Stain, abrasion, texture loss or unknown mark |
| Accessories | Waste, cover, legs and documents | Missing, wrong or damaged component |
| Identity | Model, size, colour and batch | Label does not match order |
Separate transport damage from installation damage
Do not drag a tray across a rough floor or stack unrelated materials on it. Keep the protective film and packaging until the inspection is signed off. If a defect is found, isolate the item and send the evidence before cleaning, cutting or installing it.
Store the tray on the approved support
Storage orientation and lifting points should follow the manufacturer’s instructions. A tray can be damaged after delivery by point loading, twisting or contact with sharp debris. Record the storage condition when the project is delayed.
Buyer FAQ
Should a tray be inspected before signing delivery?
Yes. Record visible package damage immediately, then complete the detailed inspection as soon as practical.
Can a small chip be repaired on site before reporting it?
No. Report and classify the defect first; a repair attempt may remove evidence.
What photos are most useful?
Label, full tray, all corners, defect with scale, underside and package condition.
Continue the decision
Compare packaging by landed risk and use the repairability triage.
Shower Tray Receiving Inspection Pack